Can I pause or cancel my subscription? What are my options?

Can I pause or cancel my subscription? What are my options?

Subscription packs can be altered, updated or removed as needed. Any new changes will reflect our current pricing structures.

Skipping your subscription - You can skip your upcoming subscription and your subscription will automatically resume the following month.

Pausing your subscription - Alternatively your subscription can be paused for up to 60 days.

Cancelling your subscription - Your subscriptions can be cancelled any time, providing minimum commitments have been met

My Curated subscriptions require a minimum three month commitment before your subscription can be cancelled.

Classic month to month subscriptions require a minimum of two subscriptions before your subscription can be cancelled.

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