Can I return a subscription pack?

Can I return a subscription pack?

Yes, we accept change of mind returns. There are just a few conditions to consider when returning your items:
  1. Items eligible for return are to have been purchased in the past 30 days.
  2. Items should be returned in their original condition.
  3. Tracking must be applied to any return packages and return postage costs are covered by the customer.
  4. Once our warehouse has received your return, we will issue a refund.
  5. Please note - for returns of 10 or more items, a 10% restocking fee will apply.
For further information please refer to our refund policy.
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