Are discounts offered for Teachers or Military personnel?
Yes! We want to thank our community by offering 10% off subscriptions and online purchases for the following groups:
* Discount will be eligible for 12 months and can be renewed with an Updated ID
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When will I receive my order?
For US orders: All orders are sent with tracking. To check your order status, please visit your customer account and navigate to orders page. For Australian orders: All shipments are sent untracked via Australia Post. Due to current delivery ...
If my order hasn't arrived yet what are the next steps?
US orders: All orders sent within the US are sent with tracking. When you place an order you will receive an email confirmation. In your confirmation email is a ‘View your order’ button. Clicking on this link will take you directly to your order on ...
How can I view my orders?
When you place an order, you will receive an email confirmation. In your confirmation email you'll see a ‘View your order’ button. Clicking this link will take you directly to your order. To view all previous orders, you can log into your personal ...
When will I receive my subscription pack?
For US orders: Our subscription packs are shipped each Tuesday and Thursday. All US orders are sent with tracking and check your order status, please visit your customer account and navigate to orders page. For Australian orders: All shipments are ...
I gave an incorrect address on my order. What can I do?
If you notice an issue with your delivery address, please get in contact with us as soon as possible as we may be able to update your shipping address before fulfilment. Once an order has been shipped, we will need to wait until the order has ...