International orders are sent with standard untracked postage, so they may take longer to arrive.
Please allow up to 21 business days for your order to arrive once it has shipped. Occasionally international mail takes a little longer, especially during busy periods, but in almost all cases orders do arrive.
If you’re a subscriber, your next order may renew before your previous one arrives. That’s normal with international postage, and both orders will make their way to you.
Still waiting? If your order hasn’t arrived within this timeframe, contact us with your order number and we’ll look into it with you.