We are so sorry, and can understand you would love to receive your order!
USPS has had intermittent issues lately where packages are marked “delivered” before they actually arrive. In most cases they do turn up, sometimes up to two weeks later.
Here’s what we recommend:
- Check your mailbox, around your door, with neighbors, and in any building mailroom.
- Allow a few more days, as many packages arrive shortly after being marked delivered.
- Still missing? Contact us with your order number. We’ll help with your USPS claim and work out the next steps with you.