When will I be charged for my subscription?
You’ll be able to select the date you’re charged for your subscription based on when you’d like it to renew and ship. If you need to delay a shipment by a few days, you easily can via your personal portal.
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When will I receive my curated sticker subscription?
Once your renewal is confirmed, we’ll carefully pack your curated selection, with any subscription orders placed in the week shipping out every Friday. So your subscription will typically be posted within a week of renewing for the month.
When do subscription payments renew?
Subscription renewals are charged automatically on the 15th of each month. This will be for the following month's stickers. For example, a renewal charged on January 15th creates an auto order for you to receive our February packs. We’ll email you a ...
How does the 'Curate Your Own Subscription' work?
The Curate Your Own Subscription is designed to be your sticker subscription, your way! Each month, we’ll release a fresh collection of new sticker sheets along with a selection of seasonal favorites and past packs. At the start of each month, our ...
Can I reactivate or resume my subscription?
Yes — you can reactivate your subscription anytime via your subscription portal! Simply press the Resume my subscription button. Just a heads up: when you resume your subscription, an order will be placed and you will be charged right away for the ...
If I forget to update my selection what will happen?
Don’t worry, if we see a customer hasn’t updated their subscription selection then we’ll have measures in place so you don’t get the same picks you had as the last month. We will contact you to update your select or alternatively send you the new ...