Can I change the payment date for my renewal?

Yes, you can — just head to your customer subscription portal to make changes. Click on the the Reschedule link and select the day you want.

By default, subscriptions renew on the 15th of each month. This gives us enough time to prepare and pack your order for the following month’s delivery.

Need help adjusting your renewal date? Feel free to contact us — we're here to help!

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• When do subscription payments renew?

  Subscription renewals are charged automatically on the 15th of each month. This will be for the following month's stickers. For example, a renewal charged on January 15th creates an auto order for you to receive our February packs. We’ll email you a ...

• What is the Subscription Portal and how can I access it?

  If you have a recurring subscription (not a one off subscription order) you can access your subscription portal here. Updates and amendments that can be made on the portal include: Add new packs to your existing subscription. Alter your subscription ...

• My card payment did not go though. Will payment be taken again?

  If a card payment is rejected for any reason, an email will be sent to you letting you know the payment couldn’t be processed. You can edit your card details via your subscription portal. We will then automatically attempt payment again the next day ...

• Can I switch or add packs if I have an ongoing subscription?

  Yes — you can absolutely make changes to your sticker subscription! Changes can be made to your subscription packs via your customer portal. Just make sure to make any changes before the 14th of the month to apply to the upcoming pack. If your ...

• Can I return a subscription pack?

  Yes, we accept change of mind returns. There are just a few conditions to consider when returning your items: Items eligible for return are to have been purchased in the past 30 days. Items should be returned in their original condition. Tracking ...