Do you pay duties for orders into Canada?
No we don't. Any orders where duty or taxes are required will need to be paid by the customer. Any orders refused by the customer may not get the full refund of the order as we subsides some postage.
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I've ordered products and have been asked to pay import duties and taxes in my province.
Any orders where duty or taxes are required will need to be paid by the customer. Any orders refused by the customer may not get the full refund of the order as we subsides some postage.
Do you ship to Canada?
We happily ship to Canada ! Please note that any customs duties or import taxes are not covered by Moonbow and may be charged by your country’s customs office upon delivery.
How can I view my orders?
When you place an order, you will receive an email confirmation. In your confirmation email you'll see a ‘View your order’ button. Clicking this link will take you directly to your order. To view all previous orders, you can log into your personal ...
When will I receive my curated sticker subscription?
All Subscription orders are posted from our warehouse each Tuesday and Thursday. Orders within the US are posted with tracking and you will receive a confirmation email with your tracking number. Orders within Australia are shipped using Australia ...
When will I receive my subscription pack?
For US orders: Our subscription packs are shipped each Tuesday and Thursday. All US orders are sent with tracking and check your order status, please visit your customer account and navigate to orders page. For Australian orders: All shipments are ...