Can I switch or add packs if I have an ongoing subscription?

Yes — you can absolutely make changes to your sticker subscription!

Changes can be made to your subscription packs via your customer portal.

Just make sure to make any changes before the 14th of the month to apply to the upcoming pack.

If your subscription has already renewed, no worries — just contact us contact us and we’ll help update your order.

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• Can you tell me about the different subscription pack options?

  We have four delightful sticker packs to choose with designs created by our sticker-loving design team! Our subscriptions are shipped monthly, meaning you receive new and exciting stickers delivered to your door each month. Each month's packs have a ...

• What is the Subscription Portal and how can I access it?

  If you have a recurring subscription (not a one off subscription order) you can access your subscription portal here. Updates and amendments that can be made on the portal include: Add new packs to your existing subscription. Alter your subscription ...

• When do subscription payments renew?

  Subscription renewals are charged automatically on the 15th of each month. This will be for the following month's stickers. For example, a renewal charged on January 15th creates an auto order for you to receive our February packs. We’ll email you a ...

• Can I change the payment date for my renewal?

  Yes, you can — just head to your customer subscription portal to make changes. Click on the the Reschedule link and select the day you want. By default, subscriptions renew on the 15th of each month. This gives us enough time to prepare and pack your ...

• Can I return a subscription pack?

  Yes, we accept change of mind returns. There are just a few conditions to consider when returning your items: Items eligible for return are to have been purchased in the past 30 days. Items should be returned in their original condition. Tracking ...