Can I switch packs if I have an existing subscription?

Can I switch packs if I have an existing subscription?

US Customers

If you have a classic subscription such as the Designer or Studio subscription, you can switch this via your personal customer portal. 


Note: you cannot swap to a My Curated subscription. This is because the sheets and pack size are bespoke to what you pick. You'll need to start a new subscription first to join this pack. Click here to learn how.
 
To swap a classic pack, head to your customer portal and click Edit. On the side bar, press Swap.


The Select the pack you want to swap to.





International Customers
Unfortunately this isn't available in your portal at the moment!
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